Terms and Conditions
This Agreement was last modified on 18 February 2016.
Effective Date: 2025.08.03
Website: www.ribbonitgift.com
Welcome to RibbonItGift.com. These Terms and Conditions govern your use of our website and the purchase and use of products from our store. By accessing or purchasing from our website, you agree to be bound by these terms. Please read them carefully.
1. Use of the Website
a. You must be at least 18 years old or have the permission of a parent or guardian to use this website and make purchases.
b. You agree to use the website only for lawful purposes and in accordance with these Terms.
c. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
d. You agree to provide accurate and up-to-date information when registering and during checkout.
2. Product Information and Pricing
a. We strive to ensure all product descriptions, prices, and images are accurate. However, occasional errors may occur, and we reserve the right to correct them without prior notice.
b. Prices are listed in Sri Lankan Rupees (LKR) and include applicable taxes unless stated otherwise.
c. Promotions, discounts, and offers are subject to availability and may be changed or withdrawn without notice.
3. Orders and Payments
a. By placing an order, you are making an offer to purchase the products selected, subject to these Terms and Conditions.
b. We reserve the right to accept, reject, or cancel any order at our discretion, including orders that cannot be fulfilled due to stock availability or suspected fraudulent activity.
c. You agree to provide valid payment details and authorize us to charge the full order amount including applicable taxes and delivery fees.
d. Payments are securely processed through PayHere, a trusted third-party gateway. We do not store or access your full card details.
4. Shipping and Delivery
a. We aim to process and ship your order promptly. Delivery times are estimates and may vary due to location or external circumstances.
b. You are responsible for providing accurate delivery details. We are not liable for delivery failures caused by incorrect or incomplete addresses.
5. Returns and Refunds
a. Our Returns & Refunds Policy outlines the process and eligibility criteria for returns, exchanges, and refunds.
b. You must contact us within 7 days of receiving your order to initiate a return. Items must be unused and in original condition and packaging.
c. Personalized items and certain categories of products are non-returnable.
d. Customers are responsible for return shipping costs unless the item is defective or incorrectly delivered.
6. Intellectual Property
a. All content on RibbonItGift.com, including logos, text, graphics, and images, is owned by us or our licensors and protected by copyright and other intellectual property laws.
b. You may not use, copy, modify, or reproduce any content from our website without prior written permission.
7. Limitation of Liability
a. Ribbonitgift.com shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
b. All products are provided “as is,” and we make no warranties beyond those required under applicable law.
8. Privacy and Data Protection
a. Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and store your personal data.
b. We comply with applicable data protection regulations, including Sri Lanka’s PDPA and, where relevant, the General Data Protection Regulation (GDPR).
c. You have the right to access, correct, or delete your personal data and withdraw consent at any time.
9. Amendments and Termination
a. We may revise these Terms and Conditions at any time without notice. Continued use of the site after updates constitutes acceptance of the revised terms.
b. We reserve the right to suspend or terminate your access to our website for any violation of these terms.
10. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of Sri Lanka. Any disputes shall be resolved in the courts of Sri Lanka.
11. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
📧 Email: team@ribbonitgift.com
📍 Address: 177 A/1 Kaduwella Road, Thalangama North, Koswatta, Battaramulla, Sri Lanka